Contact Form

ABOUT PERSONAL DATA PROTECTION AND PROCESSING

DISCLOSURE ​

1. Data Controller

   As the Data Controller, we, at Enerjisa Enerji A.Ş. (“Enerjisa”), would like to inform you with this disclosure herein, which is issued pursuant to the article 10 of the Personal Data Protection Law (“PDPL”) and the Communique on the Principles and Procedures to be Followed in Fulfillment of the Obligation to Disclose, as you would like to contact our company via the contact form you have filled out.

2. What is Personal Data?

   As per PDPL, personal data refers to any information relating to an identified or identifiable natural person. This means your name, surname, e-mail address and phone number are considered to be personal data.

3. Which Personal Data Do We Collect?

   PERSONAL DATA CATEGORY	​ DESCRIPTION ​
   ​ ID​	Name-surname,
   Contact Information	Phone number (extension, mobile), e-mail address,

4. What is the Method and Legal Ground of Collecting Personal Data?

   Your personal data will be processed in line with the below-mentioned purposes via the contact form provided on our website. Your data is collected based on the legal grounds of “requirement of personal data processing for establishing, exercising or protecting a right” defined under the article 5 of PDPL and processed as part of the specified legal reasons.

   Why Do We Process Your Personal Data?

   Your personal data is processed only for the purposes of fulfilling your requests, opinions and requests. Your personal data is used and processed in compliance with and under the governance of PDPL with utmost confidentiality and the purpose of ENERJISA to provide you service. ENERJISA follows legislation and ethics while processing your personal data and pays utmost attention to have accurate data, avoid misuse, process in compliance with the legal grounds, keep the data updated and store the data for a required period of time limited with the purpose of processing.

5. Why and To Whom Do We Transfer Your Personal Data?

   Your personal data shall be processed for the aforementioned purposes and your personal data shall not be misused or shared with third parties nationwide or abroad, except for legal obligations and public institutions, unless we have your explicit consent.

6. What Are Your Rights, as Data Owner, As Per Article 11 of PDPL

   Please kindly be informed that as per Article 11 of PDPL you are entitled to;

   ​a)    ​Know whether or not your personal data is processed,

   ​b)   ​Ask further information if your personal data is processed,

   ​c)    ​Request information on the purpose of processing and if your data processed is misused, ​

   d)   ​Know the third parties nationwide and abroad to which your personal data is transferred, ​

   e)    ​Ask your personal data to be revised if there is any information processed is missing or incorrect,

   ​f)    ​Ask your personal data to be erased or destructed in the event that the grounds for the data to be processed are no longer valid, although the data was processed in compliance with the provisions of PDPL and other related legislation,

   ​g)   Ask the third parties that data is transferred about the processes carried out pursuant to the aforementioned paragraphs (e) and (f),

   ​h)   ​Object to have an outcome not in your favor by means of exclusive analyses through automatic systems,

   ​i)     ​Ask for compensation of your damages in the event of any damages due to illegal processing, regarding your personal data.
   

7. How to Claim Your Rights Related to Your Personal Data Submitted?

   As part of article 11 of PDPL, you can claim your right to apply regarding your personal data by sending the documents proving your ID and a petition consisting of the details of your request in written to the following addresses in written; or by sending an e-mail to our registered electronic mail (“KEP”) with your safe electronic signature or mobile signature or to the following addresses by using your previously defined and registered e-mail address in ENERJISA’s system.

   Data Controller	Address (Written Application)	E-mail	KEP (Registered Electronic Mail) Address
   Enerjisa Enerji A.Ş.	Barbaros Mah. Begonya Sokak Nida Kule Ataşehir Batı Sitesi No: 1/1 Ataşehir İstanbul	kvk.enerjisaenerji@enerjisa.com.tr	enerjisaeps@hs01.kep.tr

   Your application must include the following information as per article 5 paragraph 2 of Communique on the Principles and Procedures for the Request to Data Controller (“Communique”);
   
   a) Name, surname and signature, if the request is in writing,
   b) For Turkish citizens, Turkish ID number; for foreigners, nationality, passport number or ID number, if exists,
   c) Residential and business address for notification,
   ç) Electronic mail address, telephone, fax number for notification, if exists,
   d) Subject of request
   
   Please use Data Controller Application Form on https://www.enerjisa.com.tr/Upload/Docs/KVKK_Basvuru_Formu_MC_rvz.pdf for related requests. Your application shall be accepted by ENERJISA following the identity verification and the related parties shall be informed in writing or digitally within the legal periods. As per article 7 of the Communique, if your application is to be responded in writing, no fee will be charged up to ten pages. Please kindly be informed that 1 Turkish Lira shall be charged per page over ten pages in compliance with the Communique.
   
8. Amendments

   ENERJISA reserves the right to make any revisions in its policies and procedures to comply with the amendments made in the related legislation.

   Yours faithfully,

   Enerjisa Enerji A.Ş.